New Delivery Window Requirements for FBA Shipments

Last Fall, Amazon rolled out the new Send to Amazon Process for FBA Shipments. Since then, they’ve already added a new step to the process. Sellers can expect to see changes in their Send to Amazon process beginning April 24, 2023. What can FBA Sellers expect from this update?

How Did FBA Send to Amazon Requirements Change? 

A new requirement has been added to the Send to Amazon process starting April 24, 2023. If Sellers are not using a Non-Amazon Partnered Carrier for their Small Parcel or Less-than-Truckload Shipments, they must provide a Delivery Window to Amazon. Domestic Shipments require a 7-Day Window, and International/Cross-Border Shipments require a 14-Day Window. 

Amazon will be tracking the accuracy of the Delivery Window provided under Shipping Performance, and they will notify you if your FBA Shipment arrives before or after the window. To add your Delivery Window, enter it under the Tracking Details Step. 

Why Did Amazon Make the Changes? 

Although a reason was not specifically stated by Amazon, we can speculate that they made this change to improve their internal processes. It’s reasonable to ask for a delivery window on Non-Partnered Carriers, because they don’t have access to that information otherwise.  

It’s somewhat hard to imagine how many FBA Shipments Amazon gets on a constant basis; a lot of work goes into receiving, processing, and getting products onto the shelves making them available for sale. Being able to have an estimate for when shipments are coming in should make things easier for Amazon’s team, leading to better experiences for FBA Sellers overall! 

If you are a client looking for additional information, contact your strategist. Or if you are interested in learning more about how Blue Wheel + Retail Bloom can assist your brand efforts in online marketplaces, schedule a consultation with our team. 

Julia Asburry

Julia Asburry is the Senior Marketplace Support Analyst at Blue Wheel, where she plays a vital role in enhancing Account Health and Customer Service management. Her work empowers our clients to not just sustain, but truly thrive in the eCommerce landscape. With over half a decade of diverse experience in the industry, she wears many hats within the organization, bringing a wealth of expertise that propels us forward and helps set us apart.

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