It can be exciting when fans comment on your post or leave kinds words on your timeline. The whole idea behind social media is to engage and interact with your fans. However, it’s important to remember, you can’t always control what they are saying. Negative comments are going to happen, fans are going to rave about your products and people are going to ask the same questions over and over again.
No matter what the comments happen to say, it’s all about how you deal with them that is going to set the tone for your social media presence. Here are a few basic rules to help you manage the comments on your social network, no matter how few or how many fans you have.